Today's IT projects present unique challenges to the project manager requiring coordination with stakeholders on evolving business requirements, ever-changing markets and integration of various technological capabilities. In this course, you'll discover critical success factors and hidden risks inherent in IT projects. You'll master the strategies and techniques for successfully managing IT projects.
It addresses the role of the project manager and the project team at each phase of the project life cycle, helping you gain the foundation, basic experience, techniques and tools to manage each stage of your project.
And you'll take home powerful tools to enhance your IT project management capabilities, as well as written text in your course binder explaining the concepts in each unit for reference when you return to the workplace. Upon completion, you will be able to:
今天的IT项目为项目经理提出独特的挑战，要求其与利益相关者就不断变化的业务需求、市场环境以及各种技术的结合进行协调。本课程将带领您发现IT项目的关键成功因素和潜藏的风险。您将掌握成功管理IT项目所需的策略和技巧。
课程讲述项目经理和团队在项目生命周期每个阶段的角色，帮助您获得管理项目每个阶段所需的基础、基本经验、技巧和工具。
课程结束时，您将收获可增进您的IT项目管理能力的强大管理工具，以及完整阐述各单元概念的课程文字版本，供您在回到工作岗位之后参考。
Topical Outline 课题纲要
- Overview of IT Project Management IT项目管理综述
Definition and characteristics of IT project management
项目管理的定义和特点
Common reasons why IT projects fail IT项目失败的一般原因
Critical factors for IT project success IT项目成功的关键
The IT project life cycle and the activities of each life cycle phase
IT项目生命周期和各阶段的活动
Project processes common to all projects 所有项目通用的流程
- Concept Phase 概念阶段
Selecting and funding IT projects 选择IT项目并筹资
Identifying key project stakeholders 确认关键的项目利益相关者
The purpose and content of a IT business case
一个典型IT业务案例的目的和内容
Preparing a project charter 编制项目章程
- Requirements Phase 需求阶段
Identifying and articulating customer requirements
确认并阐述客户需求
Distinguishing between functional and technical requirements
区分功能和技术需求
Using different methods for gathering requirements
使用不同方法收集需求
Developing a requirements traceability methodology
开发可溯需求的方法
- Planning Phase 规划阶段
Key components of the project plan and the planning process
项目计划的关键元素和规划流程
Constructing a work breakdown structure showing all work
components 建立工作分解结构，显示所有的工作元素
Building a project schedule 建立项目进度
Estimating duration, resources and costs 估算持续时间、资源和成本
Risk management planning and risk response planning
风险管理计划和风险响应计划
- Design Phase 设计阶段
Major activities of the preliminary and detailed design activities
初步和详细设计的主要活动
Typical contents of the technical specification document
技术规格文件的典型内容
Design techniques used in developing the technical solution
用于开发技术解决方案的设计技巧
Make or buy decision methodology 自建还是外购的决策方法
- Construction Phase 建设阶段
Developing a project team to build and deliver the product
发展项目团队以建设并交付产品
Quality assurance activities, testing and audits
品质保证活动、测试和审计
Assessing project performance 评估项目绩效
Developing risk response strategies 开发风险响应策略
- Delivery Phase 交付阶段
Key activities of the delivery phase 交付阶段的关键活动
Four major product/system conversion strategies
四个主要产品/系统转换策略
Developing scope verification and customer acceptance strategies
开发项目范围验证和客户接受策略
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